Team Meetings: Do they really need to be bummers?

Over 30 years of practice and 17 years of coaching dentists and their teams, I rarely hear how much both the doctor and the team enjoy team meetings. After all, most team meetings turn out to be “complaint sessions”, leaving a bad taste in everyone’s mouth, so why would anyone want to do them? [...]

By | 2018-01-17T05:55:04+00:00 January 15th, 2018|coaching for dentists, dental practice management, dentist leadership, practice management|Comments Off on Team Meetings: Do they really need to be bummers?

Dental Consulting, Coaching, and the Winter Doldrums

Sometimes, January can seem endless, and it's just about to start!  The excitement of the holidays nearly over, the Christmas bills are starting to come in, and you are not due for another vacation until the summer. To make matters worse, it’s not just you. Your team and patients are also deep in the January [...]

Leadership for Your Team – Time for a Winning Streak!

Football season is once again in full swing! I hope you’re taking advantage of some much needed downtime, relaxing with a friend and a beer or two as you watch your favorite teams. However, even as you chill out on the couch, take some time to reflect on what you can learn from football. After [...]

5 Ways that Dentists Can Build a Great Practice Team

As you well know, clinical competency is not enough for a successful dental practice. For a truly outstanding business, you should offer comfortable amenities, a good chairside manner, and good communication skills. Of course, a friendly, efficient, and knowledgeable office team is also essential. The ability to assemble and develop a great office team is [...]

Learning to Understand Your Patients’ Needs

Your first goal is to protect and enhance your patients’ health. However, you want to do so in a way that is in keeping with his or her needs. As a dental coach, I’m not just talking about health needs, although these are certainly important. I’m also talking about emotional needs, aesthetic goals, financial concerns, [...]

Take the Quiz: Busting the Myths of Dentistry

As dentists, we spend a lot of time reeducating our patients. They are inundated with myths about dental health, and convincing patients they are wrong can be a real challenge. Take the old fluoride myth, for instance. How many times have you had to persuade anxious parents that a fluoride treatment will actually benefit their [...]

Good Patient Relationships Contribute to Dental Practice Growth

For most of my clients, dental practice growth is one of their first priorities. However, they don’t realize that one of the top marketing strategies is literally sitting in their offices. Learning how to treat existing patients well is one of the top skills that a dentist should learn. First and foremost, it is important [...]

Learning Self-Assessment for Dental Practice Growth

I see a lot of clients who think I will come in and clean up their practice in one fell swoop. The truth is, as a credentialed coach, my job is not to reorganize and refine a practice, but to guide my clients in doing it themselves. A successful dental practice depends on employee growth [...]