Retaining that New Patient for the Long Term

You’ve wowed your new patient, helped them feel special and unique, and listened expertly to them. You co-developed a treatment plan which they have already completed or are in the process of doing so. You’ve welcomed them back to your office at their recare appointment each time, and they’ve completed initial necessary treatment – but [...]

By | 2018-10-29T14:50:17+00:00 October 29th, 2018|business coaching, case acceptance, coaching, coaching for dentists, dental coaching, dental marketing, dental practice management, new patients, practice management|Comments Off on Retaining that New Patient for the Long Term

Learning to Understand Your Patients’ Needs

Your first goal is to protect and enhance your patients’ health. However, you want to do so in a way that is in keeping with his or her needs. As a dental coach, I’m not just talking about health needs, although these are certainly important. I’m also talking about emotional needs, aesthetic goals, financial concerns, [...]

Good Patient Relationships Lead to Dental Practice Growth

For most of my clients, dental practice growth is one of their first priorities. However, they don’t realize that one of the top marketing strategies is literally sitting in their offices. Learning how to treat existing patients well is one of the top skills that a dentist should learn. First and foremost, it is important [...]

By | 2017-01-20T01:01:22+00:00 October 7th, 2014|coaching, dental marketing, new patients|Comments Off on Good Patient Relationships Lead to Dental Practice Growth

The Most Powerful Questions for Dental Patient Interviews and Case Acceptance

As dentists, we like to look at our profession as being one dedicated to health, wellness, beauty, and quality of life. While these descriptors are accurate, we must sell our services, as well. Now, selling does not have to be a dirty word in healthcare, especially when it’s a byproduct of patient education and genuine [...]

By | 2017-01-20T01:01:23+00:00 August 20th, 2014|case acceptance, new patients|Comments Off on The Most Powerful Questions for Dental Patient Interviews and Case Acceptance

A Solid Start: Interviewing New Dental Patients

How important is the first consultation with a new patient? Very. It sets the foundation for your relationship, which could be long and mutually beneficial…or you may never see the person again. Making a good first impression is all on you, from the staff you hire and how you train them, to the way your [...]

By | 2017-01-20T01:01:23+00:00 August 15th, 2014|new patients|Comments Off on A Solid Start: Interviewing New Dental Patients