The most important action you can take as a leader of your business right now ...
There are many, many ways that patients become inactive in any dental practice … too many to list here. And, sometimes you’ll never know why! However, usually there IS a reason, so it’s important to stay in touch with every patient to understand on an individual basis on what’s going on with him or her. [...]
Expressing gratitude is an essential way to help your practice prosper.
By addressing the feeling elements that are in the room – both with you and with your team members will have much greater success with team meeting.
Codependency in dental practices are more common than you think, and here's what you can do about it if it is in yours.
By all counts I've seen, we are nearing another recession. Of course, no one can predict how long or how impactful it will be. How will you start planning to keep your practice healthy during lean times? It’s imperative that you share with your team that NOW is the time to start buckling down to [...]
Are you tired of making changes in your practice that don't stick? Follow these steps to success!
Dental practices that are at the top constantly look for ways to grow and develop. They don’t sit still! And, in today’s economy, you’ll get left behind if you don’t keep your focus and pay attention. No, it doesn’t mean jumping out and purchasing the latest dental gadgetry. In fact, it’s a different kind of [...]
Develop a strong level of trust with your team members and reap the rewards!
A recent survey conducted by the Yale Center for Emotional Intelligence studied the levels of engagement and burnout in over 1,000 U.S. employees according to their engagement-burnout profiles. Researchers divided employees into several groups: “apathetic” — low engagement-low burnout (2.4%) “burned-out” — low engagement-high burnout (1.8%) “moderately engaged-exhausted” — moderate engagement-moderate burnout (35.5% ) “highly engaged-exhausted” — high engagement-high burnout (18.8%) “engaged” — high engagement-low burnout (41.1%) [...]