Practices of Excellence: Fundamental Truths

Dental practices that are at the top constantly look for ways to grow and develop. They don’t sit still! And, in today’s economy, you’ll get left behind if you don’t keep your focus and pay attention. No, it doesn’t mean jumping out and purchasing the latest dental gadgetry. In fact, it’s a different kind of [...]

By | 2019-06-03T13:49:17+00:00 June 3rd, 2019|business coaching, coaching for dentists, dental practice management, dentist leadership, dentist mentor, practice management|Comments Off on Practices of Excellence: Fundamental Truths

Work Harder?

A recent survey conducted by the Yale Center for Emotional Intelligence studied the levels of engagement and burnout in over 1,000 U.S. employees according to their engagement-burnout profiles. Researchers divided employees into several groups: “apathetic” — low engagement-low burnout (2.4%) “burned-out” — low engagement-high burnout (1.8%) “moderately engaged-exhausted” — moderate engagement-moderate burnout (35.5% ) “highly engaged-exhausted” — high engagement-high burnout (18.8%) “engaged” — high engagement-low burnout (41.1%) [...]

By | 2019-05-09T19:09:31+00:00 May 9th, 2019|business coaching, coaching for dentists, dental coaching, dental practice management, dentist leadership|Comments Off on Work Harder?

How Will Your Practice Weather the Future? 10 Recommendations You Probably Haven’t Seen Often

We dentists chose a hard road. Not only do we “do the dentistry”, we wear perhaps a hundred or so other hats each day. It’s hard keeping it all in focus, all in perspective, all the time. If you’ve practiced long enough, you’ve undoubtedly buried your head in the sand from trying to do it [...]

By | 2019-04-08T12:54:00+00:00 April 8th, 2019|business coaching, coaching for dentists, dental coaching, dental practice management, dentist leadership, practice management|Comments Off on How Will Your Practice Weather the Future? 10 Recommendations You Probably Haven’t Seen Often

Manage and Develop These Elements of Your Practice

There’s so much to focus on when running a business – including a dental practice. It’s easy to get lost in the day-to-day activities, news, events, surprises, challenges, and any other hundreds of things that can happen during the course of a year – or a month! Take a look at these elements of your [...]

By | 2019-03-25T21:09:30+00:00 March 25th, 2019|business coaching, coaching, coaching for dentists, dental coaching, dental practice budgeting, dental practice management, dentist leadership, practice management|Comments Off on Manage and Develop These Elements of Your Practice

Avoiding Hiring Pitfalls – Part 2: Save yourself headaches and thousands of dollars

In the last article we looked at that new hire, Susan, who’s going to be one of your chairside assistants. To read about how Susan came to be in your office see my previous article. Mistakes in hiring costs doctors thousands of dollars, and most all can be avoided – without having to learn by [...]

By | 2018-12-05T11:33:52+00:00 December 3rd, 2018|business coaching, coaching, coaching for dentists, dental practice management, dentist mentor, hiring|Comments Off on Avoiding Hiring Pitfalls – Part 2: Save yourself headaches and thousands of dollars

Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars

You’ve just hired Susan as your chairside assistant. You’re not exactly thrilled with your choice, but with the dwindling pool of potential dental assistants, you’ve done the best you could to find someone you feel you could work with. She’s had some experience at other dental offices, she said, and she feels pretty capable of [...]

By | 2018-11-25T16:10:50+00:00 November 25th, 2018|business coaching, coaching, coaching for dentists, dental coaching, dental practice management, dentist leadership, practice management|Comments Off on Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars

Retaining that New Patient for the Long Term

You’ve wowed your new patient, helped them feel special and unique, and listened expertly to them. You co-developed a treatment plan which they have already completed or are in the process of doing so. You’ve welcomed them back to your office at their recare appointment each time, and they’ve completed initial necessary treatment – but [...]

By | 2018-10-29T14:50:17+00:00 October 29th, 2018|business coaching, case acceptance, coaching, coaching for dentists, dental coaching, dental marketing, dental practice management, new patients, practice management|Comments Off on Retaining that New Patient for the Long Term

Do Your Patients Find You Trustworthy?

A lot of the key articles in psychology on the topic of trust have really come out in the 21st century. And one really key article that emerged in 2006 was a study in Psychological Science by Willis and Todorov. Willis and Todorov conducted a really elegant study that simply discovered the remarkable finding that trust [...]

By | 2018-02-16T13:24:33+00:00 February 16th, 2018|business coaching, dental practice management|Comments Off on Do Your Patients Find You Trustworthy?