Changes that STICK!
Are you tired of making changes in your practice that don't stick? Follow these steps to success!
Practices of Excellence: Fundamental Truths
Dental practices that are at the top constantly look for ways to grow and develop. They don’t sit still! And, in today’s economy, you’ll get left behind if you don’t keep your focus and pay attention. No, it doesn’t mean jumping out and purchasing the latest dental gadgetry. In fact, it’s a different kind of [...]
Work Harder?
A recent survey conducted by the Yale Center for Emotional Intelligence studied the levels of engagement and burnout in over 1,000 U.S. employees according to their engagement-burnout profiles. Researchers divided employees into several groups: “apathetic” — low engagement-low burnout (2.4%) “burned-out” — low engagement-high burnout (1.8%) “moderately engaged-exhausted” — moderate engagement-moderate burnout (35.5% ) “highly engaged-exhausted” — high engagement-high burnout (18.8%) “engaged” — high engagement-low burnout (41.1%) [...]
How Will Your Practice Weather the Future? 10 Recommendations You Probably Haven’t Seen Often
We dentists chose a hard road. Not only do we “do the dentistry”, we wear perhaps a hundred or so other hats each day. It’s hard keeping it all in focus, all in perspective, all the time. If you’ve practiced long enough, you’ve undoubtedly buried your head in the sand from trying to do it [...]
Manage and Develop These Elements of Your Practice
There’s so much to focus on when running a business – including a dental practice. It’s easy to get lost in the day-to-day activities, news, events, surprises, challenges, and any other hundreds of things that can happen during the course of a year – or a month! Take a look at these elements of your [...]
Making Your Treatment Presentations Effective
The importance of HOW you present necessary treatment to patients is a primary determinant of your success.
Fee Increases: What Will You Do?
Fees increases are critical for a viable, successful business.
Avoiding Hiring Pitfalls – Part 2: Save yourself headaches and thousands of dollars
In the last article we looked at that new hire, Susan, who’s going to be one of your chairside assistants. To read about how Susan came to be in your office see my previous article. Mistakes in hiring costs doctors thousands of dollars, and most all can be avoided – without having to learn by [...]
Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars
You’ve just hired Susan as your chairside assistant. You’re not exactly thrilled with your choice, but with the dwindling pool of potential dental assistants, you’ve done the best you could to find someone you feel you could work with. She’s had some experience at other dental offices, she said, and she feels pretty capable of [...]
Retaining that New Patient for the Long Term
You’ve wowed your new patient, helped them feel special and unique, and listened expertly to them. You co-developed a treatment plan which they have already completed or are in the process of doing so. You’ve welcomed them back to your office at their recare appointment each time, and they’ve completed initial necessary treatment – but [...]