Expressing gratitude is an essential way to help your practice prosper.
Avoid small business failure by being aware of these items and actively doing something about them.
Understanding the reasons of "I'll call you back" will empower you to help the client get the care they need and want.
As a competitive cyclist (at least in my mind) and a cycling fan, I watched with interest a documentary about a pro cycling team named Team Skye who set out to get get results with incremental change. Initially, they wanted to show the world that “doping” (use of enhancement drugs to improve performance) was not [...]
By addressing the feeling elements that are in the room – both with you and with your team members will have much greater success with team meeting.
Codependency in dental practices are more common than you think, and here's what you can do about it if it is in yours.
As a practicing dentist like you, I know all too well the importance of treatment presentations. Whether or not your patients accept your care is one of the biggest determinants of your success or failure. As a certified professional coach to dentists, I also know too well the myriad of differing philosophies of practices, the [...]
Clutter in your life and practice is more than just, well, clutter.
Develop a strong level of trust with your team members and reap the rewards!
A recent survey conducted by the Yale Center for Emotional Intelligence studied the levels of engagement and burnout in over 1,000 U.S. employees according to their engagement-burnout profiles. Researchers divided employees into several groups: “apathetic” — low engagement-low burnout (2.4%) “burned-out” — low engagement-high burnout (1.8%) “moderately engaged-exhausted” — moderate engagement-moderate burnout (35.5% ) “highly engaged-exhausted” — high engagement-high burnout (18.8%) “engaged” — high engagement-low burnout (41.1%) [...]