The Most Important Action
The most important action you can take as a leader of your business right now ...
Outside-the-Box Stress Management Ideas
It's natural for most people to do what everyone else is doing, and in many cases, what everyone else is doing works out fine. But sometimes, this within-the-lines kind of thinking can cause us to forget that there is more than one way to cause change or improvement in our lives. Ask for someone's ideas as to what strategies [...]
Resolving Unresolved Matters
Almost everything that is unresolved is resolvable. It just takes time, skill, and intention. How does one resolve matters? The process for resolving matters in your life means getting clear of the unresolved matter. That doesn’t mean taking a head trip by playing games, deferring responsibility, placing blame on someone else, or some other tactic. [...]
Avoiding Patients Becoming Inactive
There are many, many ways that patients become inactive in any dental practice … too many to list here. And, sometimes you’ll never know why! However, usually there IS a reason, so it’s important to stay in touch with every patient to understand on an individual basis on what’s going on with him or her. [...]
Want to see your practice prosper? Use GRATITUDE!
Expressing gratitude is an essential way to help your practice prosper.
Why a Small Business Fails
Avoid small business failure by being aware of these items and actively doing something about them.
“I’ll call you back”
Understanding the reasons of "I'll call you back" will empower you to help the client get the care they need and want.
The Key to Success: Incremental Change
As a competitive cyclist (at least in my mind) and a cycling fan, I watched with interest a documentary about a pro cycling team named Team Skye who set out to get get results with incremental change. Initially, they wanted to show the world that “doping” (use of enhancement drugs to improve performance) was not [...]
ANOTHER Team Meeting? Consider these important points.
By addressing the feeling elements that are in the room – both with you and with your team members will have much greater success with team meeting.
Codependency in the Dental Practice: Is it in Yours?
Codependency in dental practices are more common than you think, and here's what you can do about it if it is in yours.