When is the right time to work with a coach?
The right time to work with a coach
Communication with Disgruntled Mrs. Smith
People want to know you care and understand more than anything else.
Making Your Treatment Presentations Effective
The importance of HOW you present necessary treatment to patients is a primary determinant of your success.
Fee Increases: What Will You Do?
Fees increases are critical for a viable, successful business.
Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars
You’ve just hired Susan as your chairside assistant. You’re not exactly thrilled with your choice, but with the dwindling pool of potential dental assistants, you’ve done the best you could to find someone you feel you could work with. She’s had some experience at other dental offices, she said, and she feels pretty capable of [...]
Retaining that New Patient for the Long Term
You’ve wowed your new patient, helped them feel special and unique, and listened expertly to them. You co-developed a treatment plan which they have already completed or are in the process of doing so. You’ve welcomed them back to your office at their recare appointment each time, and they’ve completed initial necessary treatment – but [...]
Getting a Little Help From My … Coach
I met Mark at a dental conference, one of the same ones that you probably have gone to many times. Mark was frustrated with many things going on his practice, and wanted to get them off his chest; he didn’t know I was a professional coach in addition to being a practicing dentist, so [...]
Frequently Asked Questions about Professional Personal and Business Coaching
1. What Is Coaching? Professional coaching is a professional partnership between a qualified coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant [...]
Making Mistakes with Style
Making mistakes is part of being human. You can learn to benefit from mistakes and use them to your advantage in many ways - and with style and grace!
Mountain or a Molehill? Creative Problem Solving for Dentists
Believe it or not, these mountains are really molehills with the right help.