CDs and DVDs

The New Patient Process with Dr. Don Deems, Mr. Larry Guzzardo, and Ms. Lorraine Guth (60 minutes)

Help your new patient feel good about the choice they made when choosing you and your team! You will learn ways to improve your case acceptance through effective case presentation, questioning skills, and promoting an image of a quality dental practice.

Specifically this CD discusses: the initial phone call, pre-doctor interview, new patient interview, treatment presentation, and new patient follow up.

$29.95 (plus $6 S&H) Click here to order.

Interviewing and Hiring The New Employee with Dr. Don Deems, Mr. Larry Guzzardo, and Ms. Lorraine Guth (60 minutes)

Hiring the wrong employee can cost you thousands of dollars and put your practice at risk. Learn the information you need to help you find the right new employee for your team.

Specifically this CD discusses: pre-planning and marketing for the position, the initial screening process, interviewing techniques, references and background checks, making the offer, and integrating the new team member.

$29.95 (plus $6 S&H) Click here to order.

More to come!