Avoiding Hiring Pitfalls – Part 2: Save yourself headaches and thousands of dollars

In the last article we looked at that new hire, Susan, who’s going to be one of your chairside assistants. To read about how Susan came to be in your office see my previous article. Mistakes in hiring costs doctors thousands of dollars, and most all can be avoided – without having to learn by [...]

By | 2018-12-05T11:33:52+00:00 December 3rd, 2018|business coaching, coaching, coaching for dentists, dental practice management, dentist mentor, hiring|Comments Off on Avoiding Hiring Pitfalls – Part 2: Save yourself headaches and thousands of dollars

Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars

You’ve just hired Susan as your chairside assistant. You’re not exactly thrilled with your choice, but with the dwindling pool of potential dental assistants, you’ve done the best you could to find someone you feel you could work with. She’s had some experience at other dental offices, she said, and she feels pretty capable of [...]

By | 2018-11-25T16:10:50+00:00 November 25th, 2018|business coaching, coaching, coaching for dentists, dental coaching, dental practice management, dentist leadership, practice management|Comments Off on Avoiding Hiring Pitfalls – Part 1 : Save yourself headaches and thousands of dollars

Retaining that New Patient for the Long Term

You’ve wowed your new patient, helped them feel special and unique, and listened expertly to them. You co-developed a treatment plan which they have already completed or are in the process of doing so. You’ve welcomed them back to your office at their recare appointment each time, and they’ve completed initial necessary treatment – but [...]

By | 2018-10-29T14:50:17+00:00 October 29th, 2018|business coaching, case acceptance, coaching, coaching for dentists, dental coaching, dental marketing, dental practice management, new patients, practice management|Comments Off on Retaining that New Patient for the Long Term

Team Meetings: Do they really need to be bummers?

Over 30 years of practice and 17 years of coaching dentists and their teams, I rarely hear how much both the doctor and the team enjoy team meetings. After all, most team meetings turn out to be “complaint sessions”, leaving a bad taste in everyone’s mouth, so why would anyone want to do them? [...]

By | 2018-01-17T05:55:04+00:00 January 15th, 2018|coaching for dentists, dental practice management, dentist leadership, practice management|Comments Off on Team Meetings: Do they really need to be bummers?

Why coaching? Adaptive organizations improve 655%

In a landmark study completed at Harvard Business School by Kotter and Hasket, organizations with performance enhancements – specifically professional coaching – improved an average of 655% in key indicator areas such as revenue growth and net income growth compared to those organizations without performance enhancements. According to the study, these adaptive organizations tended [...]

By | 2017-09-05T06:11:58+00:00 September 1st, 2017|coaching for dentists|0 Comments

Frequently Asked Questions about Professional Personal and Business Coaching

1. What Is Coaching? Professional coaching is a professional partnership between a qualified coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant [...]