Hiring Quickly and Firing Slowly – A Common Error

Too quick to hire? You’re not alone. As a professional dental coach and practicing dentist, a common error I see is hiring quickly and firing slowly. There are many reasons for this, but none of those reasons bode well in the longer run. Because most dental practices are relatively small, when an employee leaves [...]

By | 2017-09-15T11:45:32+00:00 September 15th, 2017|business coaching, dental practice management|0 Comments

Frequently Asked Questions about Professional Personal and Business Coaching

1. What Is Coaching? Professional coaching is a professional partnership between a qualified coach and an individual or team that supports the achievement of extraordinary results, based on goals set by the individual or team. Through the process of coaching, individuals focus on the skills and actions needed to successfully produce their personally relevant [...]

Dental Consulting, Coaching, and the Winter Doldrums

Sometimes, January can seem endless, and it's just about to start!  The excitement of the holidays nearly over, the Christmas bills are starting to come in, and you are not due for another vacation until the summer. To make matters worse, it’s not just you. Your team and patients are also deep in the January [...]

Leadership for Your Team – Time for a Winning Streak!

Football season is once again in full swing! I hope you’re taking advantage of some much needed downtime, relaxing with a friend and a beer or two as you watch your favorite teams. However, even as you chill out on the couch, take some time to reflect on what you can learn from football. After [...]

Marketing 101: What You Should Be Doing Now

Dentists are at a major disadvantage when it comes to marketing. We did not learn marketing in school. We own a private, small business that requires marketing, to be successful. We must split our time between seeing patients, managing the practice, continuing our education, spending time with family, and marketing to acquire new patients. We [...]

Resolving Dentist Patient Conflict for Reputation Management

The five ways people react to conflict are the same, whether the conflict is between team members, a team member and a patient, or you and a patient. However, you can be the unbiased judge and mediator in a dispute between team members. You are part of the conflict when a patient is displeased about [...]