A recent survey conducted by the Yale Center for Emotional Intelligence studied the levels of engagement and burnout in over 1,000 U.S. employees according to their engagement-burnout profiles. Researchers divided employees into several groups: “apathetic” — low engagement-low burnout (2.4%) “burned-out” — low engagement-high burnout (1.8%) “moderately engaged-exhausted” — moderate engagement-moderate burnout (35.5% ) “highly engaged-exhausted” — high engagement-high burnout (18.8%) “engaged” — high engagement-low burnout (41.1%) [...]
We dentists chose a hard road. Not only do we “do the dentistry”, we wear perhaps a hundred or so other hats each day. It’s hard keeping it all in focus, all in perspective, all the time. If you’ve practiced long enough, you’ve undoubtedly buried your head in the sand from trying to do it [...]
There’s so much to focus on when running a business – including a dental practice. It’s easy to get lost in the day-to-day activities, news, events, surprises, challenges, and any other hundreds of things that can happen during the course of a year – or a month! Take a look at these elements of your [...]
Have you made any of these business mistakes? Learn what to do to avoid - or fix - them!
The right time to work with a coach
People want to know you care and understand more than anything else.
The importance of HOW you present necessary treatment to patients is a primary determinant of your success.
Fees increases are critical for a viable, successful business.
In the last article we looked at that new hire, Susan, who’s going to be one of your chairside assistants. To read about how Susan came to be in your office see my previous article. Mistakes in hiring costs doctors thousands of dollars, and most all can be avoided – without having to learn by [...]
You’ve just hired Susan as your chairside assistant. You’re not exactly thrilled with your choice, but with the dwindling pool of potential dental assistants, you’ve done the best you could to find someone you feel you could work with. She’s had some experience at other dental offices, she said, and she feels pretty capable of [...]